Reduce No-Show Rates by 40% with AI

Stop losing revenue to no-shows. AI calls patients 48 and 24 hours before appointments to confirm, reschedule, or fill cancellations from waitlist.

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6 Day Implementation

From $5K

Proven ROI

The Problem

No-shows cost $100-300 per appointment in lost revenue. 15-25% no-show rate is common without reminders. Manual reminder calls cost $5-10 per call. AI reminder calls cost $0.30 and reduce no-shows by 40-60%.

Before vs After

See the transformation

Without AI Reminders

20-25% no-show rate
Manual text reminders: 60% open rate
Staff calls: too expensive at scale
Late cancellations: no time to fill slot
Lost revenue: $10K-30K/month
No waitlist management
Empty appointment slots

With AI Reminder System

8-12% no-show rate (60% reduction)
AI calls 48hrs + 24hrs before
Confirms attendance or offers reschedule
Cancellations fill from waitlist automatically
Recovered revenue: $15K-40K/month
Intelligent waitlist management
98% appointment utilization

ROI Calculator

Real numbers, transparent costs

See Before/After section above for detailed cost breakdown

Annual Savings

How to Implement

4-step process to success

1. Integrate with Scheduling System

Connect AI to your calendar/scheduling software. AI sees all upcoming appointments and triggers reminders automatically at set intervals.

2. Set Reminder Cadence

Most effective: 48-hour call + 24-hour call. For high-value appointments, add 7-day reminder. AI personalizes based on appointment type and patient history.

3. Enable Rescheduling

If patient can't make it, AI offers alternative times immediately. Books new slot, cancels old one, updates calendar. No back-and-forth.

4. Waitlist Management

When cancellation occurs, AI calls waitlist patients immediately in order. Fills slot within hours instead of days. Maximizes schedule utilization.

Real-World Example

How one company solved this problem

Physical therapy clinic (4 therapists)

Before

380 appointments/month. 22% no-show rate (84 missed appointments). Lost $16.8K monthly revenue. Text reminders helped but limited effectiveness.

After

AI calls 48hrs and 24hrs before each appointment. Confirms, reschedules, or fills from waitlist. No-show rate dropped to 9% (34 missed). Lost revenue: $6.8K monthly.

Result

Recovered $10K monthly revenue. ROI achieved in 2 weeks. Therapists working at 96% capacity vs 78% before.

Common Objections

Honest answers to concerns

Don't text reminders work just as well?

Texts have 60% open rate and 30% action rate. Voice calls have 85% pickup rate and 60% action rate. For high-value appointments ($200+), calls are worth the extra $0.20.

What if patient doesn't answer the reminder call?

AI leaves voicemail with one-touch callback to confirm or reschedule. Also sends backup SMS. Multi-channel approach catches 95% of patients.

Can AI really manage a waitlist?

Yes. AI maintains prioritized waitlist, knows patient availability preferences, and calls down the list until slot is filled. Faster and more reliable than staff.

Frequently Asked Questions

What's the real cost of no-shows?

Revenue per appointment × no-show rate × monthly appointments. For $200 appointments at 20% no-show rate with 400 monthly appointments, you're losing $16K/month - $192K annually.

How much can AI really reduce no-shows?

Industry data: no reminders = 25% no-show. Text reminders = 18%. AI voice reminders = 8-12%. That's 50-60% reduction vs text-only, 70% reduction vs no reminders.

Does AI respect patient communication preferences?

Yes. Patients can opt for calls, texts, or email. AI respects preferences and time zones. Never calls during dinner or early morning. Fully customizable and compliant.

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