Replace expensive human agents with AI voice agents. $5K one-time build vs $60K/agent/year. Handle 1,000+ calls/month for under $500.
Call centers cost $5K-8K per agent monthly including salary, benefits, training, infrastructure, and management overhead. For a 10-agent call center, that's $600K-960K annually. AI voice agents handle the same volume for 90% less.
See the transformation
Real numbers, transparent costs
See Before/After section above for detailed cost breakdown
4-step process to success
Calculate true cost per agent including salary, benefits, infrastructure, training, turnover, and management. Most underestimate by 40%.
Target appointment scheduling, order status, FAQs, and payment processing. These represent 60-80% of call volume and are perfect for AI automation.
Deploy AI voice agent handling top 3 call types. Test with 10% of traffic. Measure cost per call, resolution rate, and customer satisfaction.
Increase AI traffic from 10% to 50% to 80% over 3 months. Redeploy human agents to complex cases. Measure cost savings at each stage.
How one company solved this problem
6 full-time receptionists at $42K/year each = $252K annually
AI voice agent ($5K build + $3.6K/year running costs) + 2 receptionists for complex cases = $87.6K annually
64% cost reduction ($164K saved). ROI achieved in 18 days.
Honest answers to concerns
For repetitive tasks (scheduling, FAQs), AI quality equals or exceeds humans. 98% resolution rate for simple queries. Complex cases escalate to humans automatically.
75% of customers don't notice or don't care if issue is resolved quickly. 20% prefer AI (no small talk, faster). 5% request human - give them instant escalation option.
Built-in escalation paths. If AI can't resolve in 60 seconds, transfers to human with full context. No calls dropped. Fallback systems prevent downtime.
Most businesses save 60-80% on call handling costs. If you're spending $500K/year on call center operations, expect $300K-400K in annual savings after switching to AI for high-volume, low-complexity calls.
Smart companies redeploy, not eliminate. AI handles 70-80% of simple calls. Your team handles the remaining 20-30% of complex, high-value interactions. Result: same team size, 3-4x more capacity.
Initial build: $5K. If you're spending $60K/year per agent and AI replaces even one agent, you break even in month 1. Most see full ROI in 30-60 days.
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